1. Questions you will hear at the check-in counter:
Do you have some photo ID?
How many bags are you checking?
Did you pack these bags yourself?
Do you have a carry-on bag?
(a bag or purse to take on the airplane)
Do you require special assistance?
Have you paid your airport improvement fee/tax?
Would you like a window or an aisle seat?
(aisle is pronounced “eye + l”)
2. Problems you may hear:
Your baggage is overweight.
(Remove some contents or pay a fine.)
Your carry-on luggage is too large.
Your flight is delayed. (It’s late.)
Your flight has been cancelled.
(You must rebook a new flight)
Your connecting flight/connection has been cancelled/is delayed.
Your ticket is expired.
3. Commands and questions at the Security Checkpoint:
ID please. (show your photo ID)
Spread your arms out please.
(Put your arms up and out to the sides of your body)
Take off/remove your belt.
Do you have any change （零钱）in your pockets?
Do you have any metals（金属物品）?
Do you have any food/produce（食物）?
Do you have any liquids（液体） or medicine（药物）?
You must dump （扔掉）all food or beverages（饮料）. (You can’t bring it through the gates.)
4. Questions YOU may need to ask:
When should I be at the gate?
Where is the boarding gate?
Is there somewhere to eat?
Can I get a coffee at the gate?
Where do I collect my baggage?
Where is the departure gate?
Where is the arrival gate?
Where is the check-in desk for ….airlines?
departures（起飞）: flights that are leaving this airport
arrivals（到达）: flights that are landing at this airport
e-ticket（电子机票）: a ticket you purchased online and printed from your computer
aisle seat（靠过道座位）: a seat next to the long walking path on the plane
boarding pass（登机牌）: the ticket you give at the gates (has your seat number)
metals（金属物品）: items such as jewellery, coins, belt buckles, knives, keys
expired（失效、过期）: no longer useful (the date has passed)
check-in（登机手续办理处）: show your ticket and ID and hand in your baggage
connection（转机处）: the point where your plane lands and you must catch another plane
domestic（国内）: in the same country as the airport
international（国际）: in a different country than the airport